Listening: The most valuable service you won’t charge for!
DOI:
https://doi.org/10.17159/sadj.v80i03.22925Keywords:
anterior maxillary teeth, psychologicallyAbstract
Dental practitioners cannot charge additional fees for the time spent “listening” to their patients, however, the nonfinancial cost benefits of this time spent may be of a far greater value than is generally realised. Consciously paying attention to a patient and engaging in meaningful communication with them play a valuable part in providing patient-centred care and fostering a positive healthcare experience. Time constraints and billing pressures are a reality in today’s clinical practice. The art of listening to patients aligns with both ethical care and sustainable practice management. It’s about balancing financial viability with compassionate patient care.
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