Final-year dental students’ perceptions of verbal feedback in the clinical setting
DOI:
https://doi.org/10.17159/sadj.v80i06.21318Keywords:
Formative assessment, feedback, clinical assessment, clinical teaching, clinical environmentAbstract
Verbal feedback has been shown to improve student learning and performance, increase professional collaborative dialogue and communication, and develop student identity and selfworth.
Downloads
References
1. Wass, V., van der Vleuten, C.P.M., Shatzer, J. & Jones, R. (2001). Assessment of clinical competence. The Lancet 357:945-949. DOI: https://doi.org/10.1016/S0140-6736(00)04221-5
2. Downing, S.M. & Yudkowsky, R. (2009). Introduction to assessment in Health Professions. Assessment in Health Professions Education. Routledge: New York, pp. 1-20. DOI: https://doi.org/10.4324/9780203880135
3. Boud, D. (1990). Assessment and the Promotion of Academic Values. Studies inHigher Education 15(1):101-111. DOI: https://doi.org/10.1080/03075079012331377621
4. Black, P. & Wiliam, D. (1998). Assessment in Education: Principles, Policy & Practice.Retrieved from: http://dx.doi.org/10.1080/0969595980050102 [Accessed 24February 2021]. DOI: https://doi.org/10.1080/0969595980050102
5. Schuwirth, L.W.T. & van der Vleuten, C.P.M. (2014). How to design a useful test:the principles of assessment. In: Stanwick, T (ed). Understanding Medical Education:Evidence, Theory and Practice (2nd ed). Wiley-Blackwell, John Wiley & Sons Ltd.,Chapter 18, pp. 243-254. DOI: https://doi.org/10.1002/9781118472361.ch18
6. Rolfe, I.E. & Sanson-Fisher, R.W. (2002). Translating learning principlesinto practice: a new strategy of learning clinical skills. Medical Education36:345-352. Retrieved from:http://citeseerx.ist.psu.edu/ viewdoc/download?doi=10.1.1.576.8579&rep=rep1&type=pdf [Accessed 24 February 2021]. DOI: https://doi.org/10.1046/j.1365-2923.2002.01170.x
7. Taylor, C.L., Grey, N. & Satterthwaite, J.D. (2013). Assessing the Clinical Skills of Dental Students: A Review of the Literature. Journal of Education and Learning2(1):20-31. ISSN 1927-5250, E-ISSN 1927-5269. Retrieved from: www.ccsenet.org/journal/index.php/jel/article/download/18032/15104 [Accessed 24 February 2021]. DOI: https://doi.org/10.5539/jel.v2n1p20
8. Rushton, A. (2005). Formative assessment: a key to deep learning? Medical Teacher DOI: https://doi.org/10.1080/01421590500129159
27(6):509-513.
9. Mubuuke, A.G., Louw, A.J.N. & van Schalkwyk, S. (2017). Self-regulated learning: Akey learning effect of feedback in a problem-based learning context. African Journalof Health Professions Education 9(1):34-38. DOI: https://doi.org/10.7196/AJHPE.2017.v9i1.715
10. Boud, D. & Molloy, E. (2013). What is the problem with feedback? In: Boud, D. &Molloy, E. (ed). Feedback in higher and professional education. Routledge: London,pp. 1-10. DOI: https://doi.org/10.4324/9780203074336
11. Musick, D.W. (2014). The effective use of feedback in health professions teaching. Revista HUPE, Rio de Janeiro 13(4):67-72 [Translated]. DOI: https://doi.org/10.12957/rhupe.2014.13957
12. Holmboe, E.S., Sherbino, J., Long, D.M., Swing, S.R. & Frank J.R. (2010). The roleof assessment in competency-based medical education. Medical Teacher 32(8):676-682. Retrieved from: https://www.researchgate.net/publication/45387549_The_role_of_assessment_in_competency-based_medical_education [Accessed 24 February 2021]. DOI: https://doi.org/10.3109/0142159X.2010.500704
13. Morris, C. & Blaney, D. (2010). Work-based learning. In: Swanwick, T. (ed).Understanding medical education: evidence, theory and practice. Oxford: Association for the Study of Medical Education, pp. 69-82. DOI: https://doi.org/10.1002/9781444320282.ch5
14. Boud, D. & Molloy, E. (2012). Rethinking models of feedback for learning: the challenge of design. Assessment & Evaluation in Higher Education 38(6):698-712. DOI: https://doi.org/10.1080/02602938.2012.691462
15. Sadler, D.R. (1989). Formative assessment and the design of instructionalsystems. Instructional Science 18(2):119-144. Retrieved from: http://michiganassessmentconsor tium.org/si tes/defaul t / f i les/Format ive%20Assessment%20and%20Design%20of%20Instructional%20Systems.pdf [Accessed DOI: https://doi.org/10.1007/BF00117714
24 February 2021].
16. Hattie, J. & Timperley, H. (2007). The power of feedback. Review of EducationalResearch 77(1):81-112. DOI: https://doi.org/10.3102/003465430298487
17. Kaufman, D.M. (2003). ABC of learning and teaching in medicine: Applying educational DOI: https://doi.org/10.1136/bmj.326.7382.213
theory in practice. British Medical Journal 326:213-216.
18. Ende, J., Pomerantz, A. & Erickson, F. (1995). Preceptors’ strategies for correctingresidents in an ambulatory care medicine setting: a qualitative analysis. Academic Medicine 70(3):224-229. DOI: https://doi.org/10.1097/00001888-199503000-00014
19. Blatt, B., Confessore, S., Kallenberg, G. & Greenberg, L. (2008). Verbal interaction analysis: viewing feedback through a different lens. Teaching and Learning in Medicine 20(4):329-333. Retrieved from: https://www.ncbi.nlm.nih.gov/pubmed/18855237[Accessed 24 February 2021]. DOI: https://doi.org/10.1080/10401330802384789
20. Hamburger, E.K., Cuzzi, S., Coddington, D.A., Allevi, A.M., Lopreiato, J., Moon,R., Yu, C. & Lane, J.L. (2011). Observation of resident clinical skills: outcomes ofa program of direct observation in the continuity clinic setting. Academic Pediatrics11(5):394-402. DOI: https://doi.org/10.1016/j.acap.2011.02.008
21. Pelgrim, E.A.M., Kramer, A.W.M., Mokkink, H.G.A. & van der Vleuten C.P.M. (2012).Quality of written narrative feedback and reflection in a modified mini-clinical evaluationexercise: an observational study. BMC Medical Education 12:97.Retrievedfrom:https://bmcmededuc.biomedcentral.com /track/pdf/10.1186/1472-6920-12-97.pdf[Accessed 24 February 2021]. DOI: https://doi.org/10.1186/1472-6920-12-97
22. Johnson, C.E., Keating J.L., Boud, D.J., Dalton, M., Kiegaldie, D., Hay, M., McGrath,B., McKenzie, W.A., Nair, K.B.R., Nestel, D., Palermo, C. & Molloy, E.K. (2016).Identifying educator behaviours for high quality verbal feedback in health professionseducation: literature review and expert refinement. BMC Medical Education 16(96):1-11. DOI: https://doi.org/10.1186/s12909-016-0613-5
23. McDade, S.A. (1995). Case Study Pedagogy to Advance Critical Thinking. Teaching of Psychology 22(1):9-10. DOI: https://doi.org/10.1207/s15328023top2201_3
24. Popil, I. (2011). Promotion of critical thinking by using case studies as teaching method. Nurse Education Today 31:204-207. Retrieved from:https://www.sciencedirect.com/science/article/pii/ S0260691710001115 [Accessed 24 February 2021]. DOI: https://doi.org/10.1016/j.nedt.2010.06.002
25. Molloy, E. & Boud, D. (2013). Changing conceptions of feedback. In: Boud, D. &Molloy, E. (ed). Feedback in higher and professional education. London: Routledge,pp. 11-33.
26. Carless, D. (2013). Trust and its role in facilitating dialogic feedback. In: Boud, D. &Molloy, E. (ed). Feedback in higher and professional education. London: Routledge,pp. 90-103. Retrieved from: http://web.edu.hku.hk/f/acadstaff/412/2013_Trust-andits-role-in-facilitating-dialogic-feedback.pdf [Accessed 24 February 2021].
27. Lara, R.F., Mogensen, K.M. & Markuns, J.F. (2016). Effective Feedback in theEducation of Health Professionals. Support Line 38(2):3-8. Retrieved from:https://www.bu.edu/familymed/files/ 2016/08/1472-April-p1_dk_3_8.pdf [Accessed 24February 2021].
28. Ende, J. (1983). Feedback in clinical medical education. Journal of the American DOI: https://doi.org/10.1001/jama.1983.03340060055026
Medical Association 250(6):777-781. Retrieved from:www.columbia.edu/itc/hs/medical/clerkships/ peds/Faculty_Information/ende.pdf [Accessed 24 February 2021]
29. Kluger, A.N. & DeNisi, A. (1996). The effects of feedback interventions on performance:a historical review, a meta-analysis, and a preliminary feedback intervention theory.Psychological Bulletin 119(2):254-284. Retrieved from: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.461.6812&rep=rep1&type=pdf [Accessed 24February 2021]. DOI: https://doi.org/10.1037/0033-2909.119.2.254
30. Rudolph, J.W., Simon, R., Raemer, D.B. & Eppich, W.J. (2008). Debriefing as formativeassessment: closing performance gaps in medical education. Academic EmergencyMedicine 15(11):1010-1016. DOI: https://doi.org/10.1111/j.1553-2712.2008.00248.x
31. Litzelman, D.K., Stratos, G.A., Marriott, D.J., Lazaridis, E.N. & Skeff, K.M. (1998).Beneficial and harmful effects of augmented feedback on physicians’ clinical-teaching performances. Academic Medicine 73(3):324-332. DOI: https://doi.org/10.1097/00001888-199803000-00022
32. Veloski, J., Boex, J.R., Grasberger, M.J., Evans, A. & Wolfson, D.B. (2006). Systematicreview of the literature on assessment, feedback and physicians’ clinical performance:BEME Guide No. 7. Medical Teacher 28(2):117-128. DOI: https://doi.org/10.1080/01421590600622665
33. Sargeant, J., Mann, K., Sinclair, D., van der Vleuten, C.P.M. & Metsemakers, J. (2007).Challenges in multisource feedback: intended and unintended outcomes. MedicalEducation 41(6):583-591. DOI: https://doi.org/10.1111/j.1365-2923.2007.02769.x
34. Ivers, N., Jamtvedt, G., Flottorp, S., Young, J.M., Odgaard-Jensen, J., French,S.D., O’Brien, M.A., Johansen, M., Grimshaw, J. & Oxman, A.D. (2012). Audit andfeedback: effects on professional practice and healthcare outcomes. CochraneDatabase Systematic Reviews 6:CD000259. DOI: https://doi.org/10.1002/14651858.CD000259.pub3
35. Bing-You, R.G., Paterson, J. & Levine, M.A. (1997). Feedback falling on deaf ears:residents’ receptivity to feedback tempered by sender credibility. Medical Teacher19(1):40-44. DOI: https://doi.org/10.3109/01421599709019346
36. Lockyer, J., Violato, C. & Fidler, H. (2003). Likelihood of change: a study assessing surgeon use of multisource feedback data. Teaching and Learning in Medicine15(3):168-174 DOI: https://doi.org/10.1207/S15328015TLM1503_04
37. Sargeant, J., Mann, K. & Ferrier, S. (2005). Exploring family physicians’ reactions tomultisource feedback: perceptions of credibility and usefulness. Medical Education39(5):497-504. DOI: https://doi.org/10.1111/j.1365-2929.2005.02124.x
38. Hewson, M.G. & Little, M.L. (1998). Giving feedback in medical education. Journal ofGeneral Internal Medicine 13(2):111-116. DOI: https://doi.org/10.1046/j.1525-1497.1998.00027.x
39. Sargeant, J., Mann, K., Sinclair, D., van der Vleuten, C.P.M. & Metsemakers, J. (2008).Understanding the influence of emotions and reflection upon multi-source feedback acceptance and use. Advances in Health Sciences Education 13(3):275-288. DOI: https://doi.org/10.1007/s10459-006-9039-x
40. Moss, H.A., Derman, P.B. & Clement, R.C. (2012). Medical student perspective:working toward specific and actionable clinical clerkship feedback. Medical Teacher34(8):665-667. DOI: https://doi.org/10.3109/0142159X.2012.687849
41. Deci, E.L. & Ryan, R.M. (2000). The ‘what’ and ‘why’ of goal pursuits: human needsand the self-determination of behavior. Psychological Inquiry 11(4):227. Retrievedfrom: http://users.ugent.be/~wbeyers/scripties2011/artikels /Deci&Ryan_2000.pdf[Accessed 24 February 2021]. DOI: https://doi.org/10.1207/S15327965PLI1104_01
42. Valcke, M. (2001). Commentary 2. Cognitive load: updating the theory? Learning and
Instruction, Model 1. Elsevier: Pergamon, pp. 1-8. Retrieved from: http://users.ugent.
be/~mvalcke/CV/LaI_cognload.pdf [Accessed 24 February 2021].
43. Yorke, M. (2003). Formative assessment in higher education: Moves towards theoryand enhancement of pedagogic practice. Higher Education 45(4):477-501. DOI: https://doi.org/10.1023/A:1023967026413
44. Gibbs, G. (2006). Why assessment is changing. In: Bryan, C. & Clegg, K. (ed).
Innovative Assessment in Higher Education. Routledge: London, pp. 11-22.
45. Price, M., Handley, K., Millar, J. & O’Donovan, B. (2010). Feedback: all that effort, but
what is the effect? Assessment & Evaluation in Higher Education 35(3):277-289.
46. Stalmeijer, R.E., Dolmans, D.H.J.M., Wolfhagen, I.H.A.P., Muijtjens, A.M.M. &
Scherpbier, A.J.J.A. (2010). The Maastricht Clinical Teaching Questionnaire (MCTQ)
as a Valid and Reliable Instrument for the Evaluation of Clinical Teachers. Academic
Medicine 85(11):1732-1738.
47. Nicol, D. & Macfarlane-Dick, D. (2006). Formative assessment and self-regulated
learning: a model and seven principles of good feedback practice. Studies in
Higher Education 31(2):199-218. Retrieved from: https://www.kau.se/files/2016-12/
Nicol%20Feedback%20practise%20Higher%20Education.pdf [Accessed 24 February
2021].
48. Cantillon, P. & Sargeant, J. (2008). Teaching Rounds: Giving Feedback in Clinical DOI: https://doi.org/10.1136/bmj.a1961
Settings. British Medical Journal 337:1292-1294.
49. Ansary, J.A., Ara, I., Talukder, H.K., Alam, A.S.M.M., Amin, S. & Rahman S.M.H.
(2011). Views of students regarding effective clinical teaching and learning in dental
education. Bangladesh Journal of Medical Education 2(1):1-5.
50. van de Ridder, J.M.M., McGaghie, W.C., Stokking, K.M. & Ten Cate, O.T.J. (2015).
Variables that affect the process and outcome of feedback, relevant for medical
training: a meta-review. Medical Education 49:658-673.
51. Rowe, A.D. & Wood, L.N. (2008). Student Perceptions and Preferences for Feedback. DOI: https://doi.org/10.5539/ass.v4n3p78
Asian Social Sciences 4(3):78-88.
52. Losby, J. & Wetmore, A. (2012). CDC Coffee Break: Using Likert Scales in
Evaluation Survey Work. Retrieved from: https://www.cdc.gov/dhdsp/pubs/docs/
cb_february_14_2012.pdf [Accessed 24 February 2021].
53. Artino, A.R., La Rochelle, J.S., Dezee, K.J. & Gehlbach, H. (2014). Developing
questionnaires for educational research: AMEE Guide No. 87. Medical Teacher
36:463-474.
54. Maclellan, E. (2001). Assessment for learning: the differing perceptions of tutors and DOI: https://doi.org/10.1080/02602930120063466
students. Assessment & Evaluation in Higher Education 26(4):307-318.
55. IBM Corp. (2017). IBM SPSS Statistics for Windows, Version 25.0. Armonk, NY: IBM
Corp.
56. Braun, V. & Clarke, V. (2006). Using thematic analysis in psychology. UWE Research DOI: https://doi.org/10.1191/1478088706qp063oa
Repository. Retrieved from: eprints.uwe.ac.uk/11735/1/thematic_analysis_revised_-_
final.doc [Accessed 24 February 2021].
57. Gale, N.K., Heath, G., Cameron, E., Rashid, S. & Redwood, S. (2013). Using the
framework method for the analysis of qualitative data in multi-disciplinary health
research. BMC Medical Research Methodology 13:117. Retrieved from: https://www.
ncbi.nlm.nih.gov/pmc/articles/PMC3848812/ [Accessed 24 February 2021].
58. Auerbach, C. & Silverstein, L.B. (2003). Qualitative data: An introduction to coding and
analysis. NYU Press: New York, pp. 14-31.
59. Ten Cate, O.T.J., Kusurkar, R.A. & Williams, G.C. (2011). How self-determination
theory can assist our understanding of the teaching and learning processes in medical
education. AMEE Guide No. 59. Medical Teacher 33(12):961-973. Retrieved from:
https://www.tandfonline.com/doi/full/10.3109/0142159X.2011.595435 [Accessed
24 February 2021].
60. Ten Cate, O.T.J. (2013). Why receiving feedback collides with self-determination. DOI: https://doi.org/10.1007/s10459-012-9401-0
Advances in Health Sciences Education 18(4):845-849.
61. Murray, H. (1997). Does evaluation of teaching lead to improvement of teaching? DOI: https://doi.org/10.1080/1360144970020102
International Journal of Academic Development 2(1):8-23.
62. Kogan, J.R., Conforti, L.N., Bernabeo, E.C., Durning, S.J., Hauer, K.E. & Holmboe,
E.S. (2012). Faculty staff perceptions of feedback to residents after direct observation
of clinical skills. Medical Education 46(2):201-215.
Downloads
Published
Issue
Section
License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.


.png)