Reliability worth assessment of electricity consumers: a South African case study

Authors

  • Oliver Dzobo University of Cape Town
  • Trevor Gaunt
  • Ronald Herman

DOI:

https://doi.org/10.17159/2413-3051/2012/v23i3a3170

Keywords:

Energy Bill, customer interruption cost

Abstract

This paper discusses the results obtained from a customer survey conducted in Cape Town, South Africa, using in-person interviews with approximately 275 sample business customers. The survey included customer interruption cost estimation questions based on the direct costing method. The results obtained show that customer interruption cost for business customers varies with duration and time of occurrence of power interruptions. The variation was shown to be dependent on customer segment. Furthermore, it revealed that business customers can be grouped in terms of the investment they make to mitigate the impact of power interruptions on their activities, such as the use of backup power supplies.

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Author Biography

  • Oliver Dzobo, University of Cape Town
    Energy Research Centre Snr Research Officer

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Published

2012-08-01

How to Cite

Reliability worth assessment of electricity consumers: a South African case study. (2012). Journal of Energy in Southern Africa, 23(3), 31-39. https://doi.org/10.17159/2413-3051/2012/v23i3a3170