Job satisfaction of nursing auxilaries pre and post training, in long term mental health institution for patients with profound intellectual and multiple disabilities

Abstract

Staff working with patients with profound intellectual and multiple disabilities (PIMD) typically experience increased burnout and poor job satisfaction. Occupational therapists became concerned about the morale and work performance of Nursing Auxiliary Stimulation Staff (NASS) who are involved in the execution of the occupational therapy program, at an institution providing residential care to 650 persons with PIMD in the North West province of South Africa.  The aim of the study was to determine the impact of a staff development programme to increase knowledge, skills and attitudes to work with PIMD on their perceived job satisfaction over time. The objectives of the study were firstly to develop an in-service training program and secondly to describe the pre-and post-intervention (educational input).

Methodology:   A quantitative descriptive design was used to determine job satisfaction through a questionnaire pre and post intervention. The study sample involved all 12 female NASS working at the institution. Results:  The results indicated a job satisfaction of 56% prior to the training program, which increased to 78% directly after the training and 90% two months post the training.  Conclusion:  The outcome of this study indicates that the implementation of a training program for NASS resulted in improved and sustained job satisfaction.

Key terms Burnout, Stress, Profound intellectual and multiple disabilities (PIMD), Training program